International Law Firms Recognize that Lawyers Need Polished People Skills

Major international law firms like Freshfields and Baker & Mckenzie are acknowledging this important truth:  many lawyers need to polish their people skills.  Today’s Financial Times reports how some law firms are even hiring actors to stage simulated client interactions, and let lawyers practice their client development techniques without fear of reprisals.  As described in the article titled Polish Your People Skills, some firms like Clifford Chance are creating “academies” through which lawyers can get training on various professional development skills, all part of talent retention strategies. 

Good planning because, after all, every client communication is indeed a client development opportunity. 

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